Feb 12, 2010

CUSTOMER CARE IN 2020

Operator : "Thank you for calling Pizza Hut . May I have your..."

Customer: "Heloo, can I order.."

Operator : "Can I have your multi purpose card number first, Sir?"

Customer: "It's eh..., hold........ ..on..... .889861356102049 998-45-54610"

Operator : "OK... you're... Mr Singh and you're calling from 17 Jalan
Kayu.

Your home number is 4094! 2366, your office 76452302 and your mobile is
0142662566. Which number are you calling from now Sir?"

Customer: "Home! How did you get all my phone numbers?

Operator : "We are connected to the system Sir"

Customer: "May I order your Seafood Pizza..."

Operator : "That's not a good idea Sir"

Customer: "How come?"

Operator : "According to your medical records, you have high blood
pressure

and even higher cholesterol level Sir"

Customer: "What?... What do you recommend then?"

Operator : "Try our Low Fat Hokkien Mee Pizza. You'll like it"

Customer: "How do you know for sure?"

Operator : "You borrowed a book entitled "Popular Hokkien Dish

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